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Introduction
Introduction
DELAI LAMA
DELAI LAMA
LEADERSHIP AND MANAGING PEOPLE
LEADERSHIP AND MANAGING PEOPLE
IDENTIFYING DIFFICULT PEOPLE
IDENTIFYING DIFFICULT PEOPLE
USING THE INTEREST-BASED APPROACH
USING THE INTEREST-BASED APPROACH
SELF ASSESSMENT
SELF ASSESSMENT
SCENARIO
SCENARIO
SUMMARY
SUMMARY
CONGRATULATIONS
CONGRATULATIONS
Managing Difficult Relationships
Managing Difficult Relationships
Managing Difficult Relationships
Managing Difficult Relationships
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